IT priorities need to adapt to this changing approach for Retailers. The following are extracts of some of the key focus areas for retailers to adapt to the future of Retail:
- Incorporation of Emerging Technologies (AR, VR, IoT, 3D Printing)
- Unified Commerce Experience (digital wallet)
- Moving from Transactional to Relational (using the physical store presence)
- Personalisation and CRM
- E-Commerce, Mobile POS and Payment Options
- Ethical Shipping (Environmental and Supply Chain)
- Security and Data Governance
Integrating technologies and dealing with customer information poses significant challenges to incorporating these technologies, as well as increasing risk and security concerns for retailers. B-Logic assists our retail clients by following a process-based approach for managing risk and business-IT alignment.
By working with B-Logic, we are able to bring the following to our retail clients:
- IT management to oversee the process of IT technology, thereby reducing the load and pressure for the non-IT literate custodians within the business
- Strategic Technology advisory for improved alignment with the requirements of the retail solutions and the desired business outcomes
- Access to experienced specialists that are skilled in modern infrastructure solutions to support modern retail solutions
