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Whilst some may believe that physical retail stores will eventually die due to the surge and convenience of online stores, there are many suggestions that the role of the physical store is still essential to encompassing the experience of shopping as a meaningful way of engaging with the brand. According to a recent PWC report, the physical store will not disappear, but rather become an important part of the customer experience. An environment whereby the physical and the digital are integrated into a seamless experience.
IT priorities need to adapt to this changing approach for Retailers. The following are extracts of some of the key focus areas for retailers to adapt to the future of Retail:
- Incorporation of Emerging Technologies (AR, VR, IoT, 3D Printing)
- Unified Commerce Experience (digital wallet)
- Moving from Transactional to Relational (using the physical store presence)
- Personalisation and CRM
- E-Commerce, Mobile POS and Payment Options
- Ethical Shipping (Environmental and Supply Chain)
- Security and Data Governance
Integrating technologies and dealing with customer information poses significant challenges to incorporating these technologies, as well as increasing risk and security concerns for retailers. B-Logic assists our retail clients by following a process-based approach for managing risk and business-IT alignment.
By working with B-Logic, we are able to bring the following to our retail clients:
- IT management to oversee the process of IT technology, thereby reducing the load and pressure for the non-IT literate custodians within the business
- Strategic Technology advisory for improved alignment with the requirements of the retail solutions and the desired business outcomes
- Access to experienced specialists that are skilled in modern infrastructure solutions to support modern retail solutions
NEED
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RETAIL
INDUSTRY
SERVICES?
RETAIL
Whilst some may believe that physical retail stores will eventually die due to the surge and convenience of online stores, there are many suggestions that the role of the physical store is still essential to encompassing the experience of shopping as a meaningful way of engaging with the brand. According to a recent PWC report, the physical store will not disappear, but rather become an important part of the customer experience. An environment whereby the physical and the digital are integrated into a seamless experience.
IT priorities need to adapt to this changing approach for Retailers. The following are extracts of some of the key focus areas for retailers to adapt to the future of Retail:
- Incorporation of Emerging Technologies (AR, VR, IoT, 3D Printing)
- Unified Commerce Experience (digital wallet)
- Moving from Transactional to Relational (using the physical store presence)
- Personalisation and CRM
- E-Commerce, Mobile POS and Payment Options
- Ethical Shipping (Environmental and Supply Chain)
- Security and Data Governance
Integrating technologies and dealing with customer information poses significant challenges to incorporating these technologies, as well as increasing risk and security concerns for retailers. B-Logic assists our retail clients by following a process-based approach for managing risk and business-IT alignment.
By working with B-Logic, we are able to bring the following to our retail clients:
- IT management to oversee the process of IT technology, thereby reducing the load and pressure for the non-IT literate custodians within the business
- Strategic Technology advisory for improved alignment with the requirements of the retail solutions and the desired business outcomes
- Access to experienced specialists that are skilled in modern infrastructure solutions to support modern retail solutions
NEED
MORE INFO
ON THE
RETAIL
INDUSTRY
SERVICES?
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CONTACT US
West Wing,
Oak Leaf Terrace,
Old Oak Office Park,
cnr Durban & Old Oak Road
Bellville, Western Cape,
South Africa
Tel: +27 (0)861 26 26 24
Fax: +27 (0)866 27 34 24
Email: hello@b-logic.co.za
CONTACT US
Tel: +27 (0)861 26 26 24
Fax: +27 (0)866 27 34 24
Email: hello@b-logic.co.za
West Wing, Oak Leaf Terrace,
Old Oak Office Park,
cnr Durban & Old Oak Road
Bellville, Western Cape,
South Africa
Privacy | Legal Notices | Sitemap | B-Logic (PTY) LTD All rights reserved | Developed and maintained by ip Webcraft
Privacy | Legal Notices | Sitemap
B-Logic (PTY) LTD All rights reserved | Developed and maintained by ip Webcraft